Skimmer Blog

Business tips, industry news and best practices for pool pros

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Customer Communications

Service Reviews vs. Marketing Suite reviews: what's the difference?

Skimmer has two features with "reviews" in the name. Service Reviews collects private, per-visit feedback for your team. Marketing Suite's reviews build your public Google rating. Here's how they differ, and why you'd use both.
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Customer Communications
Best Practices

Why your quietest customers are the ones you should worry about most

Not every unhappy customer complains. Learn how to spot silent churn and catch customer dissatisfaction before it costs you an account.
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Industry News
Product Updates

Marketing Suite — built for wherever your marketing stands today

Ask most pool pros what they're best at, and marketing won't come up. Water chemistry, routing, customer relationships built over years of showing up on time — that's the craft. Marketing gets squeezed in around it, if it happens at all.
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Industry News
Product Updates
Billing & Payments

Skimmer launches integrated bookkeeping and accounting for pool service businesses

New offering brings pool-specific accounting software and a dedicated U.S.-based bookkeeper directly into Skimmer, giving pool professionals one place to manage their operations and financials
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Billing & Payments
Pool Service Software
Business Tips
Best Practices

A pool pro's guide to bookkeeping, accounting, and accounting software: which ones do you actually need

"Doing the books" is really three different jobs — accounting software (where the numbers live), bookkeeping (keeping them current and correct), and accounting (a CPA filing and advising) — and most pool pros pay for one while hoping the other two sort themselves out. Skimmer Bookkeeping closes that gap with a real, US-based bookkeeper working in pool-specific software right inside the platform you already use, so your books stay current all year and your CPA gets a clean packet at tax time.
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Pool Service Software
Product Updates

What’s new in Skimmer: What we launched in August 2026

Skimmer product updates and improvements for August 2026
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Industry News
Pool Service Software
Product Updates

What pool builders actually need from software: why I brought Pool Builder Geek to Skimmer

Pool Builder Geek has joined Skimmer, bringing construction and service software together for the pool industry. Founder Tommy Reynolds shares how a surprise construction crew at his own house led him into the industry, and why building and service were never meant to be separate businesses.
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Industry News
Pool Service Software

Skimmer expands into pool construction software with acquisitions of Pool Builder Geek and Poologics

The two software platforms form the foundation of a unified offering for pool professionals; Pool Builder Geek founder Tommy Reynolds joins Skimmer to lead construction strategy.
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Pool Service Software
Product Updates

What’s new in Skimmer: What we launched in July 2026

Skimmer product updates and improvements for July 2026
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Industry News

Skimmer ranks No. 615 on the 2026 Inc. 5000 list of America's fastest-growing private companies

Company recognized for 561% three-year revenue growth, earning a place among the nation's most successful independent businesses.
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Industry News

Skimmer launches Working Capital through Stripe, giving pool service professionals access to fast, flexible financing

Skimmer launches Working Capital through Stripe, helping eligible pool businesses invest in new trucks, expand into additional routes, and fuel business growth.
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Best Practices
Business Tips

How to build a valuable pool service business: position your company for whatever comes next

A recap of Skimmer's webinar with Weld Valuations CEO Kris Wiig on how pool service owners can understand — and increase — what their business is actually worth.
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