Reach customers and grow reviews—no extra tools

Drive more business from existing customers and leads with Skimmer Marketing Suite—built on your customer and job data, right in the platform you already use to run your business.

Decorative waive

Send the right message at the right time

Templates built for pool pros are pre-loaded into your account. Turn one on as is, or add steps and change the wait times. Want something different? Click Create, describe the campaign, and answer a few questions. Campaigns builds the automation and drafts the email or text for you to review.

Build segments from the data you already keep in Skimmer: bodies of water, CYA and TDS readings, equipment, work orders, route stops, invoices, and service locations. Reach every customer with a pool and a spa, or every pool with high stabilizer, without exporting a list.

Segments that stay current without manual list building

No imports or CSV uploads. As your Skimmer data changes, customers move in and out of your segments on their own, so automations keep reaching the right people without a list to rebuild.

Build content fast with AI

Want to edit the content in an automation or start your own broadcast email from scratch? Use the AI content generator to produce subject lines, email or SMS copy, and images in seconds—all you need to do is prompt it with your idea. When Campaigns builds an automation for you, it drafts the content too. Review it and send a test before it goes out.

See which campaigns drove revenue

Measure the ROI of your campaigns with all your data in one place. Key metrics give you visibility into sends, opens, and clicks; and most importantly—tie real job revenue to your campaigns so you know which initiatives are working.

Automate campaigns, drive reviews, and track ROI 

Book a demo to see Skimmer Billing & Payments in action.

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More Google reviews, no extra work

Grow your reputation

Your techs won’t always remember or have the opportunity to ask a pool owner for a Google review. With Marketing Suite Reviews, you can automate your review requests so they go out automatically while you're on to your next stop.

See your ratings at a glance

Spot a reputation drop early and track improvements over time with a single dashboard in Skimmer that surfaces your Google rating trends and review volume.

Respond quickly to new reviews

Use AI-drafted review responses to respond to reviews quickly and consistently—signaling to Google and future customers that you’re an engaged business. AI drafts a response to match every review. Adjust it if desired, post the response, and track which reviews you’ve replied to in your dashboard.

Marketing automation for your business stage

Solo operators and small teams

You don't have time to build a marketing program, and you shouldn't have to. Marketing Suite comes with campaigns already built and reviews already automated — turn it on and it starts working, using the customers you already have in Skimmer. When you want something specific, describe it and Campaigns builds it.

 Mid-size, growing businesses

As your customer base grows, keeping campaigns and review requests consistent gets harder to do by hand. Marketing Suite standardizes both — automated and revenue-tied — so growth doesn't mean things start slipping. Office staff can build targeted campaigns without exporting a list.

Large and enterprise companies

Across multiple locations or a post-acquisition portfolio, marketing and reviews shouldn't depend on what each office happens to do. Marketing Suite standardizes both, ties results to real revenue for leadership reporting, and replaces the separate tools each location may already be paying for.

Frequently asked questions

Can I get Campaigns without Reviews, or vice versa?

Marketing Suite includes both Campaigns and Reviews as one bundled add-on to your existing Skimmer subscription.

Do email and SMS work right away?

You can use the provided marketing email automatically, or create one tied to your domain which takes just a few minutes to set up. An SMS number must be approved before sending your first text, which takes 3-7 business days.

What brand will my customers see?

They see your brand, not Skimmer’s. When setting up your account, drop in a link to your website. Marketing Suite automatically pulls your colors, logo, and business name and populates it in your account so every message matches your branding. If you don’t have a website, you can configure it manually.

Can a pool owner reply to my texts?

No, SMS texts in Marketing Suite are one-way promotional messages. However, for email, you can set up a reply-to email address to capture responses. We suggest choosing an email whose inbox you monitor frequently.

I use Skimmer’s built-in broadcast emails. Why do I need this?

Skimmer’s built-in broadcast emails should be reserved for operational messages like weather cancellations, route changes, or service notices. Marketing Suite’s Campaigns and Broadcast emails should be used for your promotional messages and provide deep analytics on revenue attribution, so you can understand what marketing initiatives are impacting your bottom line.

What is the difference between Marketing Suite Reviews and Skimmer's service feedback?

Both Marketing Suite Reviews and Skimmer’s service feedback collect feedback from your customers, though the goal is different. Marketing Suite Reviews drive public Google reviews to build your reputation and win new business. Skimmer’s service feedback collects private feedback that only your team sees, so you can catch a problem early. You can learn more about the distinction between these on the blog.‍

Can I build my own campaigns?

Yes. Click Create in Campaigns, describe what you want, and answer a few questions. Campaigns builds the automation, broadcast, or segment and drafts the content. Review it and send a test before you turn it on.

What customer data can I use to build a segment?

Customer status, service location, bodies of water, latest CYA and TDS readings, equipment, route stops, work orders, invoices, and customer tags. Segments use what's recorded in Skimmer, so they're only as complete as what your team logs.

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Grow your revenue and protect your reputation

Turn your existing customers into repeat business and glowing reviews. Marketing Suite automates campaigns and review requests, right inside Skimmer. See a demo, or get started now.