Your route, service history, customer notes, task checklists, chemical tracking, and photos. Everything you need to do your job is right there—mobile-friendly and easy to use.
Task checklists, required visit logging, and photo documentation help standardize service quality. Franchisees can customize some details, but the core structure ensures every customer receives a consistent experience.
You can assign required task checklists for each stop. Techs must complete them in the app, so you know exactly what was done—and what wasn't. It keeps service delivery consistent across your entire team.
Skimmer Billing is a simple, modern way to invoice and accept payments—built for pool service pros. You can quickly bill for service, repairs, parts, and materials using data already in Skimmer. Email invoices, accept online payments (credit, debit, ACH), and let customers opt into AutoPay for recurring service—by stop or flat rate, with or without chems.
Skimmer's U.S.-based support team is known for fast, helpful responses. ServiceTitan users report going days without replies, endless transfers, and reps who disappear until billing time. We also include hands-on onboarding — ServiceTitan's implementation can take months.
Use Skimmer to review every visit they complete—checklists, photos, notes, and timing. It's a simple way to verify they're following protocol and delivering quality work, even when you're not on-site with them.
Every route is mapped out with turn-by-turn directions, and stops can be sorted by distance to minimize backtracking. You can cluster stops by neighborhood and see route density across your entire team to make smart adjustments that cut down on drive time.
Skimmer has a dedicated U.S.-based support team, 5 customer success managers, 5 account managers, 2 onboarding managers, and 100+ training videos. POM has minimal documentation, no community, and users report feeling like beta testers rather than supported customers.
