Pool Service Software offers a web form and a chatbot — no live phone support. Users have reported submitting tickets that sit open for months without resolution. Skimmer has a U.S.-based team with live phone, email, and chat support, plus 5 dedicated customer success managers, 2 onboarding managers, and 5 account managers. We also offer a free trial so you can test the platform with your team before committing to a monthly or annual plan.
