Users report frequent issues — app crashes when uploading photos, no way to require photos on stops, and no mobile route adjustments. Skimmer is built for reliability with 99.99% uptime and an app that works offline.
Skimmer's onboarding program includes guided setup, live training sessions, and data imports, so new franchisees can hit the ground running. The platform is intuitive and mobile-friendly, reducing the learning curve for both office staff and field techs.
Skimmer typically pays for itself quickly by reducing office workload, improving technician accountability, and helping you retain more customers through professional communication and reliable service records. Plus, businesses that use Skimmer often grow faster thanks to streamlined operations and better visibility.
Not at all. Skimmer is designed to be simple from day one, so you're not paying for or wading through features you don't need yet. And when you're ready to grow, everything's already there — route optimization, invoicing, jobs, customer portal, you name it.
Any location where you perform service or repairs. A serviced location can also be thought of as a service address. It can also include multiple bodies of water (multiple pools, spas, fountains).
For most pool pros, yes. ServiceTitan users frequently describe it as overpriced, confusing, and a nightmare to navigate. Skimmer is purpose-built for pool service, so your team can be productive from day one — not months down the road.
You can use Skimmer risk-free for 30 days. If you're not happy, simply cancel and request a refund within the first 30 days to get your subscription fee back!
Yep, Skimmer’s mobile app for pool techs helps your team cut down on drive time and paperwork, stay on schedule, and easily enter readings and dosages with just a few taps.
