Skimmer is purpose-built for the pool industry, informed by real-world input from pool pros. Its clean interface, reliable performance, and user-first design set it apart. Plus, it focuses on practical features that deliver business results–not unnecessary complexity. Finally, our large support team means that if you encounter an issue, you will always be able to reach a real person, never a chatbot.
Skimmer's onboarding program includes guided setup, live training sessions, and data imports, so new franchisees can hit the ground running. The platform is intuitive and mobile-friendly, reducing the learning curve for both office staff and field techs.
Every customer profile can include contact info, service history, billing preferences, gate codes, special instructions, and file attachments. Everything is easy to search and access when your team needs it.
Use Skimmer to review every visit they complete—checklists, photos, notes, and timing. It's a simple way to verify they're following protocol and delivering quality work, even when you're not on-site with them.
Yes. Skimmer is built to support large teams with route-specific views, role-based permissions, and consolidated reporting. Owners and execs can see productivity, billing, and service trends across their organization, making it easier to manage multiple routes or markets.
Every route is mapped out with turn-by-turn directions, and stops can be sorted by distance to minimize backtracking. You can cluster stops by neighborhood and see route density across your entire team to make smart adjustments that cut down on drive time.
Skimmer offers built-in invoicing, payment processing (including AutoPay), and integration with QuickBooks Online. This helps reduce reconciliation headaches and gives leadership a clearer view of cash flow and financial health.
Yes. The Schedule view gives you a bird's-eye view of every tech, stop, and status—color-coded and filterable by day, stop type, or completion status. It's built for fast decision-making, especially when rescheduling due to weather, callouts, or urgent jobs.
Skimmer sends branded service summaries with photos, chemical readings, and tech notes after each completed visit. You can customize these messages and automate delivery, so your customers stay informed without extra follow-up.