Whether it's a sick tech or an urgent new stop, you can reassign visits instantly with drag-and-drop. The updated schedule pushes straight to the mobile app, so techs have everything they need to adjust and keep moving without disruption.
Yes. Skimmer is cloud-based, with secure backups and performance built to scale with your business. Whether you're adding routes or expanding to new markets, the platform is designed to grow with you.
Skimmer's drag-and-drop scheduling lets you assign and reassign stops in seconds. You can view all techs' workloads by day, see which stops are completed or pending, and rebalance routes on the fly, without phone calls or printed schedules.
You can assign required task checklists for each stop. Techs must complete them in the app, so you know exactly what was done—and what wasn't. It keeps service delivery consistent across your entire team.
With Skimmer's drag-and-drop calendar, you can assign, move, or copy service visits in seconds, whether you're planning weeks ahead or responding to same-day changes.
Techs use the Skimmer mobile app to see their route, service details, and customer notes. Any changes you make will be updated on their end when they refresh the app. They can log readings, add chemicals, take photos, and check off tasks—keeping you in the loop and them on track.
Yes. As techs complete visits, Skimmer shows their progress in real time. You'll see who's behind, who's ahead, and whether any stops were missed or need a follow-up, so nothing slips through the cracks.
Skimmer offers guided onboarding for teams, helpful documentation, and responsive, live support. Our large, North America-based support and success team helps customers with onboarding and ongoing growth.
