Skimmer has a dedicated U.S.-based support team with over 10 reps, 5 customer success managers, 2 onboarding managers, and 5 account managers — plus live phone, chatbot, and email support.
Skimmer includes advanced chemical tracking, an LSI calculator, and built-in dosing recommendations — which can save up to $500/month. ProValet has no known LSI calculator or advanced tracking features.
You get real humans and other support, including a chatbot. We have a U.S.-based team with dedicated customer success managers, account managers, onboarding managers and support reps available by phone, email, and chat. We also offer live training, webinars, and a library of 100+ tutorial videos.
Yes. Skimmer's app is fast, simple, and works offline. POM's app has poor app store reviews, with users complaining it's slow, dated, and crashes in the field.
We make it as painless as possible. Our data migration team will help you export your info, clean it up, and import it into Skimmer. Most customers are fully up and running within days, not weeks.
Absolutely. Skimmer's reporting tools help you understand: Revenue per route . Technician productivity. Chemical usage. Service completion rates. These insights let owners make data-driven decisions on staffing, pricing, and route optimization.
You can generate hundreds of invoices in just a few clicks. Skimmer supports batch invoicing, recurring billing, AutoPay, and client payment reminders. Payment statuses sync back to your dashboard and accounting software, cutting down on admin time.
Skimmer is purpose-built for pool service. The workflows, terms, and features match how pool pros actually work, so your team spends less time adapting the tool and more time serving customers
