Yes. Every visit log includes photos, chemical readings, and tech comments, all time-stamped and stored by customer. You can easily spot sloppy work, missing info, or issues that need follow-up.
Skimmer replaces paper, spreadsheets, and fragmented systems with a centralized platform for scheduling, route management, invoicing, payments, service tracking, and communication.
You get real humans and other support, including a chatbot. We have a U.S.-based team with dedicated customer success managers, account managers, onboarding managers and support reps available by phone, email, and chat. We also offer live training, webinars, and a library of 100+ tutorial videos.
You can generate hundreds of invoices in just a few clicks. Skimmer supports batch invoicing, recurring billing, AutoPay, and client payment reminders. Payment statuses sync back to your dashboard and accounting software, cutting down on admin time.
Skimmer's support team is available by chat, email, and phone. Franchisees also have access to ongoing education and new feature training, ensuring they stay confident as the business and platform evolve.
Skimmer's one-click route optimization can cut drive time by up to 25%. POM has route optimization, but users describe it as clunky, unreliable, and inefficient.
Yes. Skimmer includes an LSI calculator, chemical tracking, and built-in recommendations so your techs know exactly what to add at each stop. This can save up to $500/month in chemical costs.
Skimmer runs on modern cloud infrastructure with 99.99% uptime, and our offline mode works the way it should — techs can complete stops, log readings, and take photos even without cell service. Everything syncs automatically when they're back online. We know reliability matters when your business depends on accurate records, so we've built the app to keep your data safe and accessible.
