Q&A Hub

Jobber is a general field service tool built for lots of industries — HVAC, plumbing, cleaning, etc. Skimmer is purpose-built for pool service, with chemical tracking, water testing tools, and workflows designed around how pool pros actually work. That means faster onboarding and less customization.

No. We import your service history, customer info, and route data so you don't start from scratch. Your records come with you.

Skimmer has everything you need to run a pool service business — routing, scheduling, billing, payments, customer portals, and more. What we don't have is bloat. You won't spend months learning a system built for other industries.

Yes. Reach out to us to learn about the options available to you. You can also can cancel anytime.

Your data is encrypted and securely stored. We follow best-in-class data practices and ensure your business information is safe.

Skimmer has a team of 80+, including 10 support reps, 5 customer success managers, 2 onboarding managers and 5 account managers.

Our data migration team will help you export your customer info, service history, and routes — then import everything into Skimmer. Most customers are fully up and running in days, not weeks.

Skimmer includes advanced chemical tracking, an LSI calculator, and built-in dosing recommendations — which can save up to $500/month. ProValet has no known LSI calculator or advanced tracking features.

Yes. Larger businesses receive white-glove onboarding, including live training sessions, route import help, and access to dedicated customer success support. We’ll work with your team to set up workflows that fit your current operation—with as little disruption as possible.