Set clear expectations from day one. This free toolkit gives you a professional service agreement and welcome letter — ready to customize, send, and sign — so you can onboard new customers with confidence and protect your business.

Professional from the start Templates designed to reflect the level of service you deliver — not a form cobbled together from a Google search.
Covers what matters Service frequency, billing terms, access requirements, skip weeks, repairs, and termination. The language pool pros actually need.
Ready to make your own Every section includes clear placeholders so you can fill in your rates, policies, and company name without deciphering legal jargon.
Two formats, four files Work in Google Docs or Word — whichever fits your workflow. Both the service agreement and welcome letter are included in each format.
Is this toolkit really free?
Yes, completely. No trial, no credit card, no catch.
Do I need legal experience to use these templates?
No. The templates are written in plain language with straightforward placeholders. For high-value or complex service arrangements, having an attorney review your finalized agreement is a reasonable step.
Can I use these templates if I run a solo operation?
Yes. The templates work whether you have one truck or a full crew. Adjust the language to fit your business.
Are these templates appropriate for short-term rental accounts?
Yes. The service agreement includes a dedicated short-term rental section covering recovery visits, prep visits, and no-skip-week policies.
What if I want to add my own clauses?
Both the Google Docs and Word versions are fully editable. Add, remove, or modify any section to reflect your specific policies.
Can I use these for both pools and spas?
Yes. Both templates reference pool and spa service throughout.