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Freeze expected? Send a Broadcast Email!

December 19, 2022

Temperatures in the south are expected to plunge this week, with arctic air headed into the sunbelt. Help your customers prepare for sub-freezing weather. Now is a great time to provide your customers with tips that can help prevent costly repairs! 


Here's an example of an actual email sent out by PhD Pool Care out of Austin. If you'd like to copy and paste, we've provided the copy at the end of this email. Big thanks to PhD Pool Care for allowing us to share this! 

If you've never used the Broadcast Email functionality in Skimmer, check out our tutorial here



Dear Valued Client,


The forecast for next week indicates that we may have a freeze cold enough to damage pool equipment if it is not running. As long as your pool pumps are on and running through the freeze, everything should be fine.


If your pool pump is controlled by an automation panel, the panel will sense that the ambient temperature has fallen below 35°, and it will automatically turn on all of the pumps. 


If your pool pump uses an Intermatic timer with the circular yellow clock, it may or may not be equipped with a freeze protection function. We suggest taking a pair of pliers and loosening the set screws on the trippers that are attached to the clock face that control when the pump turns on and off. Just set those trippers to the side, and turn the pump(s) on and leave them on throughout the freeze. 


Please let us know if you have any questions, and we wish all of you the happiest of holidays!



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